Contact Mara Supplies
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We're here to help you streamline your supply chain and enhance your guest experience. Reach out to our team for personalized service and solutions tailored to your needs.
Narok Office (Main Hub)
Maasai Mara Road, Narok Town
P.O. Box 123, Narok 20500, Kenya
Primary distribution center for Maasai Mara region
Nairobi Office
Westlands Business District
P.O. Box 45678, Nairobi 00100, Kenya
Corporate headquarters and procurement center
Phone Support
Main Line: +254 (0) 123 456 789
Emergency: +254 (0) 987 654 321
24/7 emergency support available
Email Contacts
General: info@marasupplies.co.ke
Sales: sales@marasupplies.co.ke
Support: support@marasupplies.co.ke
Business Hours
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Frequently Asked Questions
Quick answers to common questions
What areas do you deliver to?
We primarily serve the Maasai Mara National Reserve and surrounding conservancies, including Lemek, Ol Kinyei, and the greater Narok region. We also deliver to select locations in Nairobi for special arrangements.
What are your minimum order requirements?
Minimum orders vary by service type and location. For fresh produce, the minimum is typically KSh 5,000 per delivery. For hospitality supplies, minimums start at KSh 10,000. Emergency deliveries have no minimum but incur additional fees.
How fresh is your produce?
All our produce is harvested the same day it's delivered to ensure maximum freshness. We work with local farmers to coordinate harvest schedules with delivery times, guaranteeing that your produce arrives within 6 hours of being harvested.
Do you offer payment terms for established clients?
Yes, we offer flexible payment terms for established hospitality partners. New clients typically start with advance payment, progressing to 15-30 day terms based on order volume and payment history.
Can you handle special dietary requirements?
Absolutely! We source organic produce, gluten-free products, and specialty items for various dietary needs. Our procurement team can source specific products with advance notice, and we maintain relationships with specialty suppliers for unique requirements.